– How It Works
!
Let’s face it… nobody’s perfect.
And neither is any procedure perfect !
This page will help you understand how Lighthouse Consulting
can help improve any business procedure
your company currently uses by strategically applying the
Process
Streamlining method outlined below.
is
 | a way to point out
the less-than-ideal pieces of your business processes
[Phase 1],
|
| then work to improve
them [Phase 2]
|
| accomplished by applying methods
similar to ISO 9000 Certification [Phases 1 & 2]
|
A Description of
the 'Streamlining' Vision:
To accomplish ‘streamlining’,
the consultant delivers a
variety of services
to upper management, who
receive relevant updates
on flows, findings, status,
recommendations, etc.
so they can be aware of and stay on top of discoveries,
in order to make decisions on directing changes
or implementing improvements
to achieve desired strategic goals.
Here's
what you can expect from me as streamlining
works in your company:
 |
Review your company goals, statistics, history
|
Sit with the individual managers to document how they
currently accomplish each piece, or process, of your business
|
Create flow diagrams from
their input
|
Confer with workers to include details of procedures
|
Once flow
diagrams are ready to review, meet again with relevant managers to document
phase 1, the ‘Now Process’
|
- Analyze the
phase 1
flow diagrams/
procedures to see where
there is wasted time/ effort/ money, or other suggested changes
|
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_ _ _ _ _ _ _
_ _ _ _ _ _ _
_ _ _ _ _ _ _
_ _ _ _ _
 |
Conduct
strategic planning sessions with your
upper management to determine goals and priorities
|
Present recommendations, and discuss with
management to
determine what phase 2, the ‘New Process’
will look like
|
Create
phase 2 flow diagrams based on latest inputs,
and any additional documentation required to ensure that the
phase 2 flow diagrams will run smoothly
 |
eg. new forms, posters,
notices, etc. |
|
Assist
management to implement phase 2
by any of the following:
|
employee
training
|
|
application
of quality tracking / management techniques
|
|
management
review sessions
|
|
updates
to phase 2 flow diagrams,
as determined
|
|
-
[optional] Follow through
using SPC techniques to determine that the ‘New Process’ is indeed accomplishing your
strategic goals:
|
saving you money or time, |
|
improving your customer or supplier
relationships, etc. |
|
As your business partner, I
can customize the standard process described above to suit your particular
business needs for saving time/money, or ISO Certification
Participate in strategic planning
sessions that direct the outcome
Stay connected
during the
streamlining to approve or disapprove throughout the effort
Be available to offer direction and
decision making, as needed
Be enthusiastic,
and less
stressed,
as implemented
changes show progress toward your strategic goals; for
example:
|
smoother processes,
|
|
improved customer
satisfaction,
|
|
uplifted
employee attitudes and business atmosphere,
|
|
greater savings in
time
|
|
increased profits!
|
To schedule a
FREE confidential consultation to determine how I can
help your business plan and achieve your strategic goals, call toll-free 800-464-0203, or send e-mail.
       
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